Shop Policies

PAYMENT POLICY:

I accept PayPal and credit cards through PayPal. You do not need a PayPal account to pay through PayPal. Sorry, no checks or money orders.  Please pay within 24 hours after purchasing.  

SHIPPING POLICY:

All metalwork jewelry will be packed in a gift box which will be mailed in a bubble mailer.  To keeping packaging costs to a minimum, I do not ship most of the upcycled leather items in a gift box. 

DOMESTIC Shipments should be arrive within 3 to 10 business days. 

CANADIAN Shipments should arrive with 7 to 14 business days. 

INTERNATIONAL Shipments should arrive within 10 to 35 business days.   I cannot be held responsible for any delays in Customs as those are out of my control. 

DOMESTIC Shipping:
I ship USPS 1st class and include tracking and insurance (paid by me) and charge a $4.00 minimal shipping fee (except for Alaska and Hawaii....please convo me with your zip code before purchasing).  Please contact me as soon as possible if your item is lost in transit or received damaged and unusable.  

CANADIAN shipping: If you are a resident of Canada your item is sent out USPS 1st class mail. 

INTERNATIONAL shipping is sent USPS First Class Air Mail with insurance.  If you wish to upgrade to priority shipping please send me a message with your complete shipping address and I will send you a quoted price. Please be aware of any additional fees your country may charge including customs duty, fees, VATS, or taxes owed.  VATS could be as much as 20-30%. These will be the purchasers responsibility.  Customs Fees or Entry Taxes are not a valid reason for return. Your shipment will include a packing list that will list the full description and purchase price of your item, matching the Customs Form.  Please contact me as soon as possible if your item is lost in transit or received damaged. 

EXPEDITED SHIPPING:  If you wish to upgrade to priority shipping please send me a message with your complete shipping address and I will send you a quoted price. 

CANCELLATION POLICY:

Please notify me immediately if you wish to cancel your order before it is shipped, and I will refund your purchase.  If item has already shipped please see Refund Policy below.

REFUND POLICY:

If there is some reason you are not happy with your item you may return your item within 14 days of receiving it for a full refund (must be in same condition as when sold).  I will refund your entire payment including the shipping you originally paid, but you are responsible for the postage cost of returning the item back to me unless the item was not as described in the listing. Refunds will be sent after return receipt of the product. Please email or message me before shipping back any item with all pertinent information including reason for return, otherwise a refund will not be accepted. PLEASE NOTE:  No refunds on custom orders. 

I try my best to represent each item with clear photos and accurate descriptive detail. Please note that all monitors are different and may display the color of your item differently. 

UPCYCLED LEATHER ITEMS:

Please remember your up cycled leather item might have been made from leather or other items that have seen another life as a belt, purse, wallet, piece of clothing, etc and it might have some worn areas or slight stains, which adds to the charm.  If you have any questions that are not covered in the listing, please convo me before purchasing.