Shop Policies
Adding some new designs to the shop so check back often! If you're on Instagram please visit me @wildraindesigns for videos and posts of new pieces.
I want to thank everyone from the bottom of my heart who has purchased from my shop or requested a custom order. I couldn’t do any of this without your support.
THANK YOU.
~~KIM
PAYMENT POLICY:
I accept PayPal and credit cards through PayPal. You do not need a PayPal account to pay through PayPal. Sorry, no checks or money orders. Please pay within 24 hours after purchasing.
I also offer payment plans for items $75 and over. Please convo me for details.
RETURNS/REFUNDS
Please contact me right away if you have any issue with your order, it is my wish that you be completely satisfied with your new piece of jewelry. I handle returns on a case by case basis and if we decide that a return is needed all items must be returned within 7 days. The buyer is responsible for return shipping costs and returning the item in its original condition.
Sorry but I do not accept returns/refunds on INTERNATIONAL ORDERS or ANY CUSTOM ORDERS. So please make sure you know your ring size for whatever finger you will wear it on and/or wrist size for cuffs and bracelets. A ring band 1/2" and wider usually runs 1/4 - 1/2 size smaller.
INTERNATIONAL shipping is sent USPS First Class Air Mail with insurance. Please be aware of any additional fees your country may charge including customs duty, fees, VATS, or taxes owed. These will be the purchasers responsibility. Your shipment will include a packing list that will list the full description and purchase price of your item, matching the Customs Form. Please contact me as soon as possible if your item is lost in transit or received damaged and unusable.
SHIPPING POLICY:
EXPEDITED SHIPPING: If you would like to upgrade to priority shipping, please convo me with your shipping address and I will get you a quote.